Return
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Title
"Unable to load Web Interface configuration" error message encountered when navigating in the Active Roles Web Interface -
Description
When navigating in the Active Roles Web Interface, one of the following error messages is encountered:
Unable to load Web Interface configuration. Incorrect configuration data received from Administration Service or configuration data corrupted on Web server.
OR
Value cannot be null. Parameter name: s
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Cause
The configuration data on the IIS host related to that Web Interface site is malformed or does not match the existing Active Roles configuration. -
Resolution
In the Active Roles Configuration Center:
- Select Web Interface on the left side
- Select the problem Web Interface site. Note the current Web App Alias and the name of the current Configuration.
- Delete the problem Web Interface site.
- Create a new Web Interface site. Specify the same alias and configuration.
- Test the functionality of the recreated Web Interface site.