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Title
Error message: "Unexpected exception applying installer: Invalid length for a Base-64 char array" -
Description
Error message when appying hotfix:
"Performing a normal install from Hotfix_hotfixid.zip"
"Unexpected exception applying installer: Invalid length for a Base-64 char array."
"Hotfix_hotfixid failed to successfully apply to the system"
"Adding record to Admin Activity Log...".png)
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Cause
This error means the "Options" from the Patch description were not entered correctly into TPAM when installing the patch. -
Resolution
If the option is /genkey ensure it is entered correctly i.e. /genkey and not \genkey. Ensure there are no leading or trailing spaces.