Integating DUO into Password Manager via rSTS functions in a PMSelfService Workflow but not when securing the PMHelpDesk or PMAdmin sites (4380575)

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Title

Integating DUO into Password Manager via rSTS functions in a PMSelfService Workflow but not when securing the PMHelpDesk or PMAdmin sites
Description

After properly configuring DUO in Password Manager via rSTS and confirming that it functions as expected in a PMSelfService Workflow, attempting to use the same configuration with the PMHelpDesk or PMAdmin sites fails with the ERROR: Username or password is incorrect.
Cause

This issue is being tracked as Defect ID 508364.
Resolution

WORKAROUND

None.

STATUS

Waiting for fix in a future release of Password Manager.
Change Request

508364

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