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Title
NullReferenceException Error when Demoting Account -
Description
Demote account failed with error operation missing required parameter privileged group membership. Several Directory Accounts have persistently-failing ElevateAccount and DemoteAccount tasks which execute every minute with error
The operation request is missing the required Array parameter named PrivilegeGroupMembership
When DemoteAccount was run on the account, the LastDemoteAccountDate and LastSuccessDemoteAccountDate were updated, but the NextDemoteAccountDate remains far in the past.
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Cause
Platform Logs show an unhandled NullReferenceException when it attempts to execute a rescheduling of the persistently-failing task.
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Resolution
STATUS:
Change Request # 517925 was submitted to address this issue n a future version of SPP subject to successful QA testing and project management approval.
WORKAROUND:
None.
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Change Request
517925