Q&A Text Breaks in PMSelfService Profiles When Containing Single Quotes (4382406)

On the PMSelfService site, the Question and Answer (Q&A) sections may appear in an incorrect or broken format when accessed during the register workflow. This can affect readability and user input, often because of special characters, such as single quotes, in the text.

Example:

When using ( ' ) single quote, the question in the invalid text is as follows:

WORKAROUND

Instead of using a single quote ('), use a backtick/apostrophe character (`) in your text. This prevents the Q&A content from breaking and ensures proper formatting during registration.

STATUS

The following bug ID 545744 has been created to address this issue and it will be fixed in a feature release version. Please refer to this article for updates or contact support referencing the Product defect ID: 545744.