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Title
Enhancement Request - Password Manager 5.16 SPE may fail on MFA redirect pages at the Windows logon screen -
Description
After upgrading to Password Manager 5.16, the Secure Password Extension (SPE) may show this error from the Windows logon screen:
“The page you opened does not belong to One Identity Password Manager. It will now be closed.”
This can happen even when:
- the Self-Service URL is correct
- the GPO is applying properly
- the same URL works from a normal browser or desktop shortcut
This is commonly seen when MFA providers such as DUO, Azure MFA, or rSTS insert redirect pages during authentication.
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Cause
SPE checks the loaded page for Password Manager HTML markers to confirm it belongs to Password Manager. In PM 5.16, the embedded browser engine was upgraded, and page load events now fire earlier on intermediate redirect pages as well. Those redirect pages do not contain the expected Password Manager markers, so SPE validates too early and incorrectly shows the error before the final Password Manager page loads.
An enhancement request (708210) has been created detailing the feature above.
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Resolution
STATUS
The product team will evaluate the request, and this feature may become available on a future release of the product.
Please refer to this article for updates or contact support referencing the Enhancement Request ID: 708210.
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Change Request
708210 -
Additional Information
There are no guarantees that this specific enhancement request will be implemented in a future release. For more information regarding our Enhancement Request policy, refer to our Global Support Guide on the Support Portal at: Guide to One Identity Support.