When trying to log out from Active Roles Web Interface the following error is returned but the connection is still valid.
"Unable to log out of the Web Interface. Press F5 to retry"
This issue has been identified as a defect in Active Roles and is tracked internally under defect ID #726227.
WORKAROUND
Configure the Authentication for the Active Roles Web Interface site from "Windows Authentication" to "Basic Authentication", and make sure to restart the IIS service.
STATUS
The Active Roles Product Team is aware of the defect and is reviewing it for potential resolution in a future product release.
© 2026 One Identity LLC. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center