When using self-enrollment the first character of the user name is removed.
In the following example, the "user" has been replaced with "ser" when his Active Directory credentials are requested.
This account is required to provide network credentials. Please Enter
your Active Directory account name in the form (DOMAIN\username).
Enter YOURDOMAIN.COM\ser's Password:
When logging in through some terminals the "\" character (which will be part of any specified Active Directory username) may be interpreted as an escape character. Login on Solaris is one terminal known to exhibit this behavior.
Users will need to login using the format DOMAIN\\username to stop the character being escaped. You can also change the prompt displayed to the customer by running the below command.
# /opt/quest/bin/vastool configure vas vas_auth self-enrollment-ad-username-prompt "Please Enter your Active Directory account name in the form (DOMAIN\\\\username)"
This will change the enrollment prompt to display the folllowing:
"Please Enter your Active Directory account name in the form (DOMAIN\\username)."