Return
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Title
SSO Session expires and displays a padlock on SSOWatch -
Description
The SSO session expires and displays a padlock on the SSOWatch tray icon.
What does this mean? -
Cause
The padlock SSOWatch icon indicates that the QESSO Security Service has failed/stopped.
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Resolution
Go to Services | QESSO Security Services | right-click and choose "Start".
After the service shows as started go to the SSOWatch icon, right-click and choose "Activate".