Group Policy not updating automatically or not getting policy
Product Defects: 21785, 24089, 24492,25022,25147,25994,26084
This issue occured in 3.5, 4.0, 4.0.1, 4.0.2 and 4.0.3.24 - 4.0.3.100
STATUS: Fixed in QAS 4.0.3 Maintenance release which is available on the Support Portal.
WORKAROUND 1 :
/opt/quest/bin/vgptool apply
TROUBLESHOOTING STEPS if this is happening on QAS 4.0.3.100+ versions or 4.1 :
1 -Setup VGP debug
Edit the /etc/opt/quest/vgp/vgp.conf file and add in the following lines:
[daemon]
DebugLogLevel = 6
SysLogLevel = 8
2 - Setup vasd debug
See KB Article 27000
3 - Check Refresh interval setting in vgp.conf file, if nothing is set it is 90 minutes by default
4 - Wait 30 minutes + refresh setting time before going to step 4
5 - /opt/quest/bin/vgptool -g 9 -d 6 apply -M refresh 2>&1 | tee /tmp/vgptool.refresh.out
6 - Then turn off debug and send files to support for analysis
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