Group Policy not updating automatically or not get policy (68959)

Group Policy not updating automatically or not get policy

Group Policy not updating automatically or not getting policy

Product Defects: 21785, 24089, 24492,25022,25147,25994,26084

This issue occured in 3.5, 4.0, 4.0.1, 4.0.2 and 4.0.3.24 - 4.0.3.100

STATUS: Fixed in QAS 4.0.3 Maintenance release which is available on the Support Portal.

 

WORKAROUND 1 :

/opt/quest/bin/vgptool  apply

 

 

 

TROUBLESHOOTING STEPS if this is happening on QAS 4.0.3.100+ versions or 4.1 :

1 -Setup VGP debug

Edit the /etc/opt/quest/vgp/vgp.conf file and add in the following lines:

[daemon]
  DebugLogLevel = 6
  SysLogLevel = 8

2 - Setup vasd debug

See KB Article 27000

3 - Check Refresh interval setting in vgp.conf file, if nothing is set it is 90 minutes by default 

4 - Wait  30 minutes + refresh setting time  before going to step 4

5 - /opt/quest/bin/vgptool -g 9 -d 6 apply -M refresh 2>&1 | tee /tmp/vgptool.refresh.out

6 - Then turn off debug and send files to support for analysis

21785

TROUBLESHOOTING STEPS if this is happening on QAS 4.0.3 versions or 4.1 : 1 -Setup VGP debug Edit the /etc/opt/quest/vgp/vgp.conf file and add in the following lines: [daemon] DebugLogLevel = 6 SysLogLevel = 8 2 - Setup vasd debug See KB Article 27000 by clicking here 3 - Check Refresh interval setting in vgp.conf file and wait 30 minutes + refresh setting time before going to step 4 4 - /opt/quest/bin/vgptool -g 9 -d 6 apply -M refresh 2>&1 | tee /tmp/vgptool.refresh.out 5 - Then turn off debug and send files to support for analysis