How to exclude users from the license count for Password Manager.
In Password Manager 4.7:
Create a security group with the users you do not want in the group. Then go to the Quest Password Manager Admin webpage and go to |Managed domains| Yourdomain.com | Groups | and there add the group to the "Groups Denied Access to the Password Manager Self-Service Site" section.
The recount does not occur until the "User Status Statistics" scheduled task runs. You can change the time of the scheduled task so that it runs manually. It is found in General Settings, then Scheduled Tasks
In Password Manager 5.6.x and later:
Create a security group with the users you do not want in the group. Then go to the Password Manager Admin webpage | Home tab | Management Policy | User scope | "Edit" domain | add group to "Groups denied access to the Self-Service site.
Restart the Password Manager service on the Password Manager server.
Re-run the scheduled tasks User status statistics from within the PMAdmin site-> general settings-> scheduled tasks-> user status statistics