From the /paradmin interface:
From the menu, select Mail Agent | Email Config
E-mail notifications that include a date will also reflect the local user’s time zone. For example on a session request the :Submitted Date:, reflects the sever date, and a new date, :SubmittedUserDate:, reflects the date relative to the user making the request.
Dates in e-mails will now have additional text of “(GMT+hh:mm)” which will reflect current offset for either the server or user.
Each Email Type allows different Message Body tags, which will be displayed beneath the message body and may be copied and pasted into the message body as desired. Such options might include the request reason, ticket system and number, or hyperlink for a password request notification.
The Application Page Link field requires the URL address of PAR and will default to the configured network address of the appliance. It is important to consider whether this URL will be accessible to all recipients of the email. For example, if the PAR has a RFC-1918 non-routable address it will only be accessible within that network (internally). If there is a NAT associated with an internal IP address for PAR, that NAT address may be substituted. It is best to consult with network engineers when determining the URL address for these links.
Application Page Links are not available for all types of email messages. Typically they will be included with request notifications. This provides a convenient method for an approver to gain direct access to the request detail page for approval. It should also be noted that requestors may receive copies of this email, but will not be able to gain access to the approval page by following the hyperlink because PAR will verify each user’s authorization before displaying the page.
The subject line may also be customized for each message type, but cannot include message tags. The "Reset to Factory Defaults" button allows you to restore the email config settings to the Quest defaults after the settings have been modified.
In v2.3 we have added the "Reset to Default" button for changing an individual e-mail to the default, and the "Reset All Emails to Factory Defaults" button will allow you to restore all the email config settings to the Quest defaults after the settings have been modified.