Return
-
Title
Passwords not changing automatically after request. -
Description
Passwords not changing automatically after request.
-
Resolution
Make sure the Change agent is enabled. This has to be running in order for automatic password management to function.
Log in to /paradmin, go to Automation Engine and select Auto Mgt Agent. If the Change agent is not running, click the Enable button.
Manual password resetting will work regardless of whether the Change agent is enabled or not.