-
Title
Attempting to run a standard report getting error "Active Server Pages error 'ASP 0113' -
Description
Attempting to run a standard report getting the error "Active Server Pages error 'ASP 0113' Script Timed out
This can also be seen when exporting a full list of accounts from the web interface.
-
Cause
The asp timeout error is a result of too much information in the table being edited before the page times out. If the process takes around 5 minutes or so then it will likely fail.
-
Resolution
RESOLUTION:
- BFER 8801 has made improvements to this process and is included in TPAM v2.5.918.
WORKAROUND:
- Use appropriate filters to reduce the amount of data being exported.
- If all accounts are needed, you may configure the Data Extracts under this page
https://TPAM_IP_Address/tpam/DataExtractSchedules.asp
- Here you can configure and schedule the Accounts Data Set to send to the Archive Server.
- You can download the report from the Archive Server.
- The Data Extract can also be run on demand using the start now button if required to generate an up to date file when needed.
-
Additional Information
To troublehsoot, please try to filter out using a single name and test if this returns.