Object doesn't support this property or method
When an approver attempts to approve a users Password Request they receive the following error message:
Exception: Request completed with a 'Object doesn't support this property or method' error!
This is an issue with Internet Explorer and how it handles certain characters when they're presented in a certain way. Most likely it's a single quote in the requestors request reason (a user possibly used a contraction) which causes IE to think that it is being presented with something other than standard HTML.
The approver can test by clicking ok to the message when it pops up and then click on the export to excel button. This will present the user with the contents of the request reason field. Review the contents and verify if there are any strange characters.
Alternatively the Approver can try using a different browser such as Firefox to see if the behavior is the same using the same characters in the Reason field.