Users may experience difficulty in using the copy and paste/clipboard functionality in a PSM session.
PSM Details not configured to allow Clipboard.
For TPAM 2.4 or previous:
- Log into /PAR with an Admin user.
- Navigate to Accounts - Manage Accounts - Select an Account to be managed and select the PSM Details Tab
- Ensure the "Enable PSM Sessions?" checkbox is checked.
- Scroll down to check the "Enable Clipboard?" checkbox is checked.
If this box is checked the user will be able to use the clipboard function for copy/paste of text during a session.
More information can be found in the TPAM Administrators Manual Section 16.11 PSM Details General Tab.
For TPAM 2.5: The '/par' interface has been replaced with '/tpam', otherwise follow the steps above.
For TPAM 2.5, please see the TPAM 2.5 Administration guide; in the section "PSM Details tab"