When attempting to enrol a DPA the following error is received:
Attempting to enrol DPA ID 5 at [IP address]
Return code from key verification is: 65280
stty: not found
A timeout occurred waiting for a response from the system
The key entered is not valid for the DPA
- Possible misconfiguration of network settings on the DPA or Primary
- Communication over port 22 between the Primary/Replica and DPA is restricted. *Communication over port 22 needs to be bi-directional (2-way)*
This error is often the cause of a mistyped IP address in the DPA enrollment steps or communication issue on port 22.
To verify the TPAM Primary can communicate with the DPA over port 22, an admin can open the config interface https://Primary_IP_Address:8443/parconfig and use the Nettools - Telnet test on port 22 to the DPA IP Address, to verify the DPA is accessible. **Please note that communication over port 22 needs to be bi-directional**
If communication is working, then the next step would be to perform the enrollment steps again and ensure the Primary/Replica IP address, Subnet Mask and Default Gateway information is properly configured so the Appliances are all able to communicate.
* The DPA Quick Start Guide is attached, page 10 steps users through the enrollment process.
* The TPAM Admin Guide is attached, Page 163 steps through the /PAR side of the enrollment process.