-
Title
Bulk Import Systems - PSM License only -
Description
When attempting to bulk import systems using the template provided in /PAR | Systems | Import Systems with all "Required" fields populated the following error is displayed after uploading the generated csv file:
"INFO: 5 Comma-delimited value(s), EOL=CR-LF, Column Headers
... The following Systems were successfully added ...
This process died unexpectedly........"
The message states the systems were added, but this is not true.
-
Cause
Appliance is only licensed for PSM not PPM. The PSM Only Flag needs to be added to allow the systems to be created but for PSM use only not password managed.
-
Resolution
Considering only PSM licenses are available then the import file needs to have the column Ai "PSM Only Flag" populated with "Y" to allow the import to complete and add the systems as expected.
-
Additional Information
When saving the .csv file to use for import, the filename must only contain alphanumeric characters, non alphanumeric characters in the file name will cause the following message to display.
