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Error trying to install agent: "Signature verification failed while checking integrity of driver package"
설명
Error message when trying to reinstall agent:
"Signature verification failed while checking integrity of driver package 'DgeDriver.inf' ('C:\Program Files\Dell\One Identity Manager Data Governance Edition\Agent Services\DgeDriver.inf'). (Error code 0x800B0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.)"
E.g.:
"DIFXAPP: INFO: BWFSDrv.inf: checking signature with catalog 'C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.cat' ... DIFXAPP: ERROR: Signature verification failed while checking integrity of driver package 'BWFSDrv.inf' ('C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.inf'). (Error code 0x800B0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.) DIFXAPP: INFO: Successfully removed '{6418D405-7021-4E04-B520-6F140859BC41}' from reference list of driver store entry '' DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x800B0100) DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Quest Software\Data Governance\Agent Service\BWFSDrv.inf' DIFXAPP: ERROR: InstallDriverPackages failed with error 0x800B0100 DIFXAPP: RETURN: InstallDriverPackages() 2148204800 (0x800B0100)"
원인
Certificates need to be updated on that agent host machine.
해결 방안
Please see attached document describing the way to address this.