For more details regarding Microsoft Azure Authentication please see this article.
If you have a Starling Organization you can join your Starling Capable product to this Organization.
In order to take advantage of additional functionality provided to the Starling Capable product by Starling services that integrate with that product (such as Starling Connect or Starling Cloud Assistant) you need to purchase a subscription or have an active trial of these Starling services.
You will find an option to join with Starling within the settings area of your Starling Capable product. Once you have selected "Join to Starling", follow the on-screen instructions to complete the join process.
If you are joining to Starling from a web browser you may be prompted to review and confirm the address of the One Identity product that you are joining from. Please check that this URL is known to you and correct before continuing.
To find out more information on leveraging Starling features in the product after joining, please reference the technical documentation for your Starling Capable product.
If this information doesn't address your question or issue, please see the Troubleshooting guide below.
You can view the One Identity products that are currently joined to your Starling Organization under this subscription as follows:
|After selecting "Join to Starling" in the product, the web browser displays "Unable to Connect" or another general error message (e.g. "Not Found", "Server Not Found", etc.).
|Your organization has purchased a subscription to the participating Starling services directly (e.g. Starling Connect or Starling Cloud Assistant) but the services in the Starling Organization you have joined show up in trial mode or have expired.
|After selecting "Join to Starling" in the product, the web browser displays "You must be a One Identity Starling collaborator or an Organization Admin for your Starling organization in order to join to Starling".
|After selecting "Join to Starling" in the product, the web browser displays "The instance that you are trying to join to Starling has already been joined to a Starling organization".
|After selecting "Join to Starling" in the product, the web browser displays "The license number provided is either not valid, has expired or is already in use".
|After selecting “Join to Starling” and entering your email address, the following message is displayed: “Sorry, you are currently unable to join to Starling. You must have a Starling Account in order to join to Starling”
|After selecting “Join to Starling” in the product, the web browser displays a message stating that an application would like to have permission to join to your Starling organization. The address of the application displayed is not one that you recognize.
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