You can use this workflow to configure the Reset Password task for the Helpdesk site. Helpdesk operators use this task to reset user passwords in managed domains and other connected data sources, if applicable.
The default configuration of this workflow is the following:
You can use this workflow to configure the Unlock Account task for the Helpdesk site.
The default configuration of this workflow is the following:
You can use this workflow to configure the Unlock Profile task for the Helpdesk site. By using this task, helpdesk operators can unlock user's profiles that are locked as a result of a sequence of failed attempts to provide the correct answers to secret questions.
The default configuration of this workflow is the following:
You can use this workflow to configure the Verify User Identity task for the Helpdesk site. A helpdesk operator should verify user identity before performing any password management task.
The default configuration of this workflow is the following:
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