When using the web client, timeouts are experienced - the message "Session Expired" may be seen.
Followed by "Session Expired - Your session has expired. Let me take you back to the login screen."
The default timeout for the web portal is 15 minutes.
From Safeguard 2.10 the Appliance Administrator can configure the Web Client Inactivity Timeout which is the time that has elapsed since the user made a request to the server. The minimum value is 5 minutes and the maximum value is 2880 minutes (2 days). When the timeout period is met, a message displays and the user can continue or log out. If there is no response, the user is automatically logged out. The default is 15 minutes. To configure the value, navigate to Administrative Tools | Settings | Safeguard Access | Login Control and set Web Client Inactivity Timeout.
Note, dropped connectivity between the client and the Safeguard appliance will also disconnect the session.