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Error when connecting to a session in Safeguard 6.6
Description
After upgrading there is an error when attempting to connect to a RDP / SSH session in Safeguard 6.6
"The selected Access Request Policy cannot be used to initiate a session from SPP. The highest priority policy must be associated with a valid SPS connection policy."
or
"Please try again. The linked session module state is currently down or may be in a locked state. (90902)"
Resolution
WORKAROUND
Settings | Session Appliances | Double click on the Host Name | Untick "Use Hostname for Launch"
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
One Identity Safeguard for Privileged Passwords
6.6
Topic(s):
Configuration
Article History:
Created on: 7/13/2020 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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