Return
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Title
SPP cannot establish a connection / connect to SPS after changing or removing the initial IP address -
Description
SPP cannot establish a connection / connect to SPS after changing or removing the initial IP address that was set up when the user first enabled Basic Settings->Cluster Interface and assigned an IP address. -
Cause
If the initial SPS IP address is changed, SPS continues to use the original SSL certificate (generated when the Cluster Interface was first enabled) to establish a connection on port 8649. The result is that SPP can no longer establish a connection and can therefore no longer talk to SPS. Even after a rejoin, the SSL certificate is not regenerated and SPP still cannot talk to SPS. -
Resolution
WORKAROUND
Change the IP address and Cluster Interface assigned IP address back to the original address.If you are unsure what that address was, go to https://current_sps_address:8649/api/authenticate. This should cause the browser to throw an untrusted SSL certificate warning. At that point view the SSL certificate in the browser. To see the original IP address, look at the Subject Alternative Name in the certificate.
An example from Chrome below:
:Then change the SPS IP address back to the one listed in the certificate SAN. Then disable the Cluster Interface and commit the change. Then re-enable the Cluster Interface and assign the original IP address to the interface and commit the change. -
Change Request
802336