Return
-
Title
How to Enable Network Debug to assist with troubleshooting network related issues -
Description
In certain scenarios, you may need to enable NetworkDebug in SPP to troubleshoot networking related issues such as certificate revocation list validation against the http distribution point etc. -
Resolution
To enable NetworkDebug in Swagger API
- Go to https:<safeguard-ip-or-fqdn>/service/appliance/swagger
- Expand PUT /v4/Service/Debug
Use the below JSON to set NetworkDebugEnabled to true
{
"NetworkDebugEnabled":true
}
Please reproduce the issue and generate a 2 day support bundle with Event logs checked for One Identity Support.
After the support bundle is downloaded, you may disable NetworkDebug by repeating the above steps, but setting the NetworkDebugEnabled value to false.