By default Safeguard for Privileged Sessions (SPS) sends an email or SNMP alert to the administrator with the subject "Disk usage is above the defined ratio".
Connections through the appliance keep failing while the configuration web user interface is inaccessible.
Important to note:
Extending Disk Size of a virtual (VM) SPS might fail using this guide in case of an underlying 'legacy' filesystem, if the disk layout was inherited from an SPS version 4.x.x release.
SPS can only use a set disk space assigned to the virtual host.
The appliance can not write more data on the disk because there is no more free space.
The machine that runs SPS must be a virtual machine!
This procedure will not work on a physical machine.
RESOLUTION
- With SPS 6 LTS or 6 Feature version:
STEPS
1. Warning! Hazard of data loss!
Create a full system backup (configuration and data backup). For detailed instructions, see One Identity Safeguard for Privileged Sessions - Technical Documentation.
2. Power down the virtual machine.
3. Extend the storage size.
4. Power on the SPS virtual machine.
5. Login to SPS as root locally (or remotely using SSH) to access the Console menu.
6. Go to menu option #6 Troubleshooting -> #7 Extend core partition
This will add the extra disk space from the freshly grown virtual disk and reboot the appliance
7. To validate this is completed, login to SPS locally (or remotely using SSH) as root and select the boot shell then run the command: df -h
This will display the extended size for /dev/mapper/vg--root-core
- With SPS 5 LTS or 5 Feature versions:
Extend the disk by running the process described below:
If upgraded to SPS 5 from an earlier version extend the disk manually using our internal script.
Open a support ticket and ask for the script and guide.
df -h /mnt/drbd
Filesystem Size Used Avail Use% Mounted on
/dev/sda4 12G 8.9G 2.9G 76% /mnt/drbd
Filesystem Size Used Avail Use% Mounted on
/dev/drbd0 12G 8.9G 2.9G 76% /mnt/drbd
STEPS
1. Warning! Hazard of data loss!
Create a full system backup (configuration and data backup). For detailed instructions, see One Identity Safeguard for Privileged Sessions - Technical Documentation.
2. Power down the virtual machine.
3. Extend the storage size.
4. Power on the SPS virtual machine.
5. Login to SPS as root locally (or remotely using SSH) to access the Console menu.
6. Select Shells > Boot Shell.
7. Issue the following command:
parted /dev/Xda resizepart
Letter X might vary on different systems. Usually it is 's' or 'v'. Check your system before issuing this command.
8. Answer the on-screen questions with the following answers:
For example:
(boot/master/ip99)root@sps1:~# parted /dev/sda resizepart
Warning: Not all of the space available to /dev/sda appears to be used, you can fix the GPT to use all of the space (an extra 4194304 blocks) or continue with the current setting?
Fix/Ignore? fix
Partition number? 4
Warning: Partition /dev/sda4 is being used. Are you sure you want to continue?
Yes/No? yes
End? [22.5GB]? -0
Information: You may need to update /etc/fstab.
9. Issue the following command
resize2fs /dev/Xda4
Letter X might vary on different systems. Usually it is 's' or 'v'. Check your system before issuing this command.
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