Return
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Title
Workaround for "Time is currently not in sync with the NTP servers" message in SPS 5.8.0 -
Description
On Basic Settings -> Date and time there is a warning message stating:
"Time is currently not in sync with the NTP servers (syncing might be in progress)"
regardless of manual sync attempts via Sync now
In the logs the following lines appear:
user.notice systemd-timesyncd[521]: Timed out waiting for reply from 91.189.91.157:123 (ntp.ubuntu.com).
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Cause
On One Identity Safeguard for Privileged Sessions release 5.8.0 there is a misconfiguration in the underlying OS which causes an unwanted time sync mechanism to start. This was corrected in the next feature release 5.9.0.
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Resolution
On 5.8.0 the problem can be worked around the following way:
Please log in to the boot shell of the appliance and execute the following commands in order:
systemctl stop systemd-timesyncd.servicesystemctl disable systemd-timesyncd.servicesystemctl restart ntp.servicePlease wait for 10-15 minutes before double-checking Date and time again.