RDP Sessions Remain Stuck as Active in Safeguard for Privileged Sessions (4383015)

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Title

RDP Sessions Remain Stuck as Active in Safeguard for Privileged Sessions
Description

In some SPS environments, we have observed RDP sessions that remain visible under Active connections for weeks or months after they were closed, and appear as active in the Sessions (Audit) menu. It cannot be terminated from the UI, termination attempts may fail with an internal timeout error.
Resolution

Product Defect #651614 has been created to address this issue in a future release of SPS subject to successful QA testing and product management approval.
Change Request

651614

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