When trying to use the 'Forgot Password' for the Secure Password Extension, the following error is seen in the Password Manager Event log:
The cause of this is when configuring the 'Realm Instances' in General Settings of the Password Manager Admin site, the 'Self-Service site URL: is entered incorrectly by not including the 'https://' or '/QPMUser' in the URL name. The correct entry format should be 'https://[IIS Server}/QPMUser'
This causes the Sevice Connection Point to not be created. This can be verified by using 'ADSI Edit' for 'Default naming context' and navigating to: 'CN=System | CN=Quest Software | CN=Password Manager'. There should be an entry under 'CN=Password Manager' for the class 'serviceConnetionPoint'.
To resolve this issue when the service connection point is missing, correct the entry for the 'Self-Service site URL: to include the 'https://' and '/QPMUser' with the server name. Format should be: