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When a user changed password from PMUser. The old password still can be used to change password. There are 10 domain controllers in customer environment. In PM domain connection settings, all the AD site have been added for password-related changes. During testing, once user changed password, from the AD tool we can see the password updated within a few seconds in all AD sites. And also user account is not able to login to workstation using the old password. But user still able to use the old password to change password in PMUser within 5-10 mins. Is there any cache?
Resolution
WORKAROUND:
Password will sync within 5-10 minutes and try again to change the password in PMUser.
STATUS:
Waiting for fix in a future release of Password Manager.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Password Manager
5.6.1
Topic(s):
Troubleshooting
Article History:
Created on: 11/23/2015 Last Update on: 11/23/2015
Author:
Mahmoud Kunting
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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