- Export the configuration file using the Import/Export option in General Settings and import the same file after the upgrade.
- Create a copy of the C:\ProgramData\One Identity\Password Manager folder and replace the same after upgrade.
If you have customized the product settings in the below configuration files, before installing the hotfix back up the following files and re-configure them in the latest files after the installation of hotfix:
- web.config files of all Password Manager websites
- QPM.Service.Host.exe.config located at <Password Manager installation folder>\Service folder
If you have customized any of the Password Manager files, then before installing the hotfix back up the customized file and re-configure the customizations in the latest files after the installation of hotfix.
To install the hotfix
- Copy the supplied file PasswordManager-5.8.2-SOL268450.exe.rename to the One Identity Password Manager 5.8.2 computer.
- Remove the .rename file name extension.
- Run the file PasswordManager-5.8.2-SOL268450.exe and follow the on-screen instructions to complete the hotfix installation.
- Perform Steps 1—3 for each instance of Password Manager installed in your environment.
NOTE: In the Web.config file available in <Password Manager installation folder>\Web\User\, from the <sessionState timeout="20" mode="InProc" cookieless="AutoDetect" sessionIDManagerType="QPM.UI.User.MVC.Infrastructure.SessionIDManager,
- Delete sessionIDManagerType="QPM.UI.User.MVC.Infrastructure.SessionIDManager, QPM.UI.User.MVC" phrase.
- Update the cookieless parameter value from "AutoDetect" to "UseDeviceProfile".
The phrase should be as follows: <sessionState timeout="20" mode="InProc" cookieless="UseDeviceProfile" />
NOTE: Enable sticky session if you are hosting any site on the load balancer, as Admin, Helpdesk, and Self-service sites use session state management technique.