When using Radius or Starling authentication where a pincode is typed in, select 'Enter' on your keyboard instead of clicking on 'Continue' the web page will continue to the next step and briefly load the Password reset step for half a second and then shows the following error. Clicking 'Continue' works as expected.
This issue only appears when using the "Authentication Methods" workflow activity, and does not appear when using "Authenticate with Starling" or "Authenticate with RADIUS" as a standalone workflow step.
Error:
Failed! Some errors occurred while resetting password
System error occurred. Contact your administrator
ActiveContext does not contain a new password entered by user Parametername: ActivityContext.Runtime.NewPassword
System error occurred. Contact your administrator
Notification was sent to your email.
WORKAROUND:
None
STATUS:
This ER (262442) has been made available via the Password Manager 5.9.5 cumulative hotfix (330547) and will be present in all future releases of the Product moving forward.
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