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Title
How to enable Client-Side WCF tracing on the Password Manager Helpdesk and User site. -
Description
How to enable Client-Side WCF (Windows Communication Foundation) tracing in Password Manager. -
Resolution
To enable Client-Side WCF Tracing for the PM sites, please follow the steps below:1) Open the web.config located under (and/or, depending on what your troubleshooting requirements are):C:\Program Files\One Identity\Password Manager\Web\UserC:\Program Files\One Identity\Password Manager\Web\HelpdeskC:\Program Files\One Identity\Password Manager\Web\Admin2) In the web.config file, locate the lines (2 in total):<!--Uncomment the sections below to enable WCF tracing-->3) Uncomment the block below the found line:- Remove initial "<!--" and end "-->"4) Repeat step 3) for the second line <!--Uncomment the sections below to enable WCF tracing-->5) Save .config file;6) Restart the PM service and IIS7) As soon as service is started check that the log file "QPM.UI.HelpDesk.MVC.svclog" has created (in the root of C drive by default) -
Change Request
TF00500068 -
Additional Information
Windows Communication Foundation (WCF) provides application instrumentation and diagnostic data for fault monitoring and analysis. You can use tracing instead of a debugger to understand how an application is behaving, or why it faults. You can also correlate faults and processing across components to provide an end-to-end experience. For more information see https://msdn.microsoft.com/en-us/library/ms730342%28v=vs.110%29.asp