SOLUTION
1) On the Password Manager server:
For Password Manager 5.6.x:
Navigate to C:\Program Files\ Dell\ One identity Password Manager\Service\Password Policy Manager
For password Manager 5.5.x:
Navigate to C:\Program Files\Quest Software\Quest Password Manager\Service\Password Policy Manager
2) Open "QPMDictionary.txt" in Notepad ++ (https://notepad-plus-plus.org//)
3) Click on the 'Encoding' menu and change the encoding on the file to “UCS-2 LE BOM”
4) Save the file.
5) Repeat steps 1 – 4 on every instance of “Password Manager” and on every Domain Controller that has “Password Policy Manager” installed.
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