Return
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Title
Some errors occurred while unlocking account -
Description
The following error may be reported when a user attempts to unlock their account via the Self-Service site.
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Cause
The workflow was mis-configured.
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Resolution
One of the activities included in the workflow was "Authenticate With Password" and since the account was locked Password Manager cannot use this activity and reports an error.
Please note that the default workflow does not include the "Authenticate With Password" activity.