Return
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Title
How to clear the 'Wrong Answer' message from Q&A profile. -
Description
If a user enters the wrong answer when answering questions in their Q&A profile an error stating 'Wrong answer' may appear under an incorrect answer, when the save button is clicked. -
Cause
This is a configurable option in Password Manager. -
Resolution
This error message can be removed by:
1) Navigating to QPMAdmin | Home | <Management Policy> | Forgot My Password
2) Click on the “Authenticate with Q&A profile” activity.
3) Uncheck the checkbox at the bottom of the dialogue box “Allow users to see what questions are answered incorrectly”.
4) Save the changes and this should get rid of this message.