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Title
Helpdesk event log error: "System.Web.Mvc.HttpAntiForgeryException (0x80004005)" -
Description
You may have noticed the following error logged in the Event for the Helpdesk site:
Result: CriticalError
Info:
System.Web.Mvc.HttpAntiForgeryException (0x80004005): The provided anti-forgery token was meant for user "contoso\looper", but the current user is "".
at System.Web.Helpers.AntiXsrf.TokenValidator.ValidateTokens(HttpContextBase httpContext, IIdentity identity, AntiForgeryToken sessionToken, AntiForgeryToken fieldToken)
at System.Web.Helpers.AntiXsrf.AntiForgeryWorker.Validate(HttpContextBase httpContext)
at System.Web.Mvc.ControllerActionInvoker.InvokeAuthorizationFilters(ControllerContext controllerContext, IList`1 filters, ActionDescriptor actionDescriptor)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__1e(AsyncCallback asyncCallback, Object asyncState)
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Cause
This is by design. The error is logged when the helpdesk site times out and the user clicks on the OK button from the presented warning message.
An Enhancement Request (TF00623511) has been created to suppress those errors from event logs for helpdesk site, when operator is not logged in.
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Resolution
STATUS
The product team will evaluate the request and this feature may become available on a future release of the product.
Please refer to this article for updates or contact support referencing the Enhancement Request ID: TF00623511.
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Change Request
TF00623511