Initial CAPTCHA not rendering until it is manually refreshed (4297208)

You may have noticed that CAPTCHA will not load the first/initial image in the self-service portal search page until it is manually refreshed.

Analyzing the .har file generated during the first request has exhibited that there is an unwanted blank space in the URL, (%20 is encoded form of space).

WORKAROUND

1) On all server(s) hosting the PMUser site, please navigate to: “<Password Manager Installed folder>\Web\User\Views\Home” and open/edit the “IdentificationSearch.cshtml” file;

2) Go to line number 137 in the file;

• It should look like:

<img alt="" id="captchaImage" src="@Url.ActionExtender("GetImage", "Captcha")" />

• Instead of (notice that there is a blank space between double quotes): 

<img alt="" id="captchaImage" src="@Url.ActionExtender(" GetImage", "Captcha")" />

3) Save the file;

4) Restart IIS.