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Title
Unable to update the country from the drop down menu SelfService site -
Description
Malaysia and Kazakhstan are missing from the list of countries. After updating the following lines in the config file "QPM.Service.Host.exe" after following the Administration Guide instructions found here:
<add CountryName="Malaysia" CountryCode="MY" ISDCode="+60"/><add CountryName="Kazakhstan" CountryCode="KZ" ISDCode="+7"/>
The following error appears:
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Cause
Russia and Kazakhstan share the same country code (+7). -
Resolution
The Password Manager product team has raised bug #306075 to fix this issue in a future release of Password Manager.
Workaround:
Update the Kazakhstan line in the configuration so that Russia and Kazakhstan are configured under the same configuration line. Please follow below steps:
1.- Modify the QPM.Service.Host.exe.config as shown below:
2.- Open file countrycode.xml which is located in the following directory:
"C:\Program Files\One Identity\Password Manager\Service\Resources\LocalizationStorage\en-US”
3.- Update the file with the following information:<Resource Id="CountryCode.RU/KZ"><Value><![CDATA[Russia/Kazakhstan]]></Value></Resource>4.- Restart the Password Manager service.
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Change Request
306075 -
Additional Information
Please note that this file is language-aware, the changes to this file shall be replicated to all localization folders.