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Description
The following error message is shown on the PMSelfService website after importing the configuration settings.
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Cause
Product designer, this error is expected after importing the configuration.
Missing or Incorrect version of Microsoft .NET
Resolution
After re-importing the configuration, make sure a restart of the Password Manager Workflow Service is performed in order for the service to use the new security settings from the new configuration imported.
Run a repair using the Password Manager installer.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Password Manager
5.18, 5.17, 5.16, 5.15.1, 5.15
Topic(s):
Troubleshooting
Article History:
Created on: 4/21/2026 Last Update on: 6/23/2026
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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