Return
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Title
Service not available. Please contact administrator -
Description
After upgrading or installing the Secure Password Extension, when trying to open the Self-Service site from the Windows logon, the following error appears.
"Service not available. Please contact administrator"
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Cause
Secure Password Extension installation is corrupted and missing the SPECef.exe file.
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Resolution
WORKAROUND
Reinstall Secure Password Extension and make sure the SPECef.exe is located in the following folder "C:\Program Files\One Identity\SPE Browser"