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What's new for Password Manager

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Knowledge Base Articles

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4379700 - Is it possible to force Users to change their password if it is expired?

It is possible to configure a Password Manager Workflow so that it allows a user to authenticate with an expired password. Is it possible to force...

Created: June 17, 2025
Revised
4323042 - What is the purpose of the AD Objects “strg00000xxxx”?

What is the purpose of the AD Objects such as “strg0000000000” and “strg0000000001”? Note: These entries may also appear in the Windows Event...

Revised: June 25, 2025
4226564 - What are Management Policies used for in Password Manager?

What are Management Policies used for in Password Manager?

Revised: June 24, 2025
4302013 - Your Questions and Answers profile is not valid for authentication. You must update your Q&A profile to be able to use Password Manager

When attempting to verify a user's identity within the PMHelpdesk site the following error may occur: Your Questions and Answers profile is not...

Revised: June 24, 2025
4221294 - How does Secure Password Extension work when a computer is not connected to the domain?

When a computer is not connected to the domain (remote with no VPN), how does the Secure Password Extension (SPE) connect to the Self-Service site?

Revised: June 24, 2025
4226997 - High LDAP Traffic after installing the Secure Password Extension (SPE)

Why is there is a high amount of LDAP traffic to Domain Controllers after installing the Secure Password Extension (SPE)?

Revised: June 24, 2025
4368970 - How to upgrade from Password Manager 5.9 to 5.14

There is a requirement to upgrade Password Manager from v5.9.x to v5.14.

Revised: June 17, 2025
4379665 - While trying to integrate DUO Integration with Password Manager, getting Error: "Your Organization needs to upgrade this application to the DUO Universal Prompt"

While trying to integrate DUO with Password Manager, getting Error: "Your Organization needs to upgrade this application to the DUO Universal...

Revised: June 13, 2025
4379512 - User Must Change Password at Next Logon option enabled unexpectedly after enabling Password Age Rule

After enabling Password Age Rule users have their "User Must Change Password at Next Logon" option enabled unexpectedly by Password Manager...

Revised: June 4, 2025
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