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Title
Error: "failed to connect to master" when using pmrun -
Description
The error "failed to connect to master" may be displayed when using pmrun.
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Cause
This error indicates that UPM (Privilege Manager) cannot find the destination machine.
Each UPM component needs to be able to perform a forward and reverse lookup of itself and any other component it needs to communicate with. Commonly this can be achieved using either local name resolution or DNS. -
Resolution
Check name resolution in both directions, ie between the machine hosting pmrun and the machine hosting the master, eg:
nslookup <host>
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Additional Information
Related Links:
How to check communications:
https://support.quest.com/SUPPORT/index?page=solution&id=SOL35555