Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Support Essentials
Awards and Testimonials
License Agreement
Support Guide

Password Manager Product Notification

Product Release

New Release of Password Manager 5.5.3
Available for Download

We are excited to announce a new version of Password Manager 5.5.3 which is now ready for download.

This release primarily contains fixes for previously reported product issues with the top 5 listed below. Please see Release Notes for full details of corrections and improvements.

  • 430901 - Self-Service Site
    Fixed: The Self-Service site's pages for changing and resetting passwords may have the cross-site request forgery (CSRF) vulnerability.
  • 429998 - Password Manager
    After you change the database used by Password Manager, Password Manager attempts to connect to the old database until the Password Manager Service is restarted.
  • 435265 - Secure Password Extension
    Fixed: If Secure Password Extension is installed on a computer, the following issue may occur: when a local user logs on to the computer, the Active Directory user account with the identical username gets locked after some time.
  • 421396 - Password Manager
    Fixed: Password Manager sites may have the following security vulnerability issue: you can run the sites in IFrame.
  • 438925 - Migration Wizard
    Fixed: When you convert users' Q&A profiles with hashed answers from version 4.x to 5.5.x using the Migration Wizard, the following issue may occur: on the Manage My Q&A Profile page, blank fields are displayed instead of users' answers masked with asterisks.  

Be sure to also check out the Password Manager 5.5.3 Product Support page for specific information such as solution articles, tips and tricks, tutorials, documentation, notifications, lifecycle tables, and training and certification information. While you're there, be sure to also check out the Password Manager 5.5.3 Technical Support Community Forum to find helpful resources and connect with other community members.

Version 5.0.3 is now in limited support. To determine the current support phase of your product, please refer to the Product Life Cycle.

If you have any questions or comments, please log a service request using our Manage Service Request tool or see the Contact Support page for other contact methods available.