Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Support Essentials
Awards and Testimonials
License Agreement
Support Guide

Cloud Access Manager Product Notification

Product Release

New Release One Identity Cloud Access Manager 8.1

Download New Release  

What's new in 8.1: 

·  Strong Authentication: CAM now offers Defender as a Service, a cloud-based multifactor authentification service 

·  Customization: Expanded customization of user interfaces, non-English language support

·  Federation: SAML logout, easier integration with SharePoint 2010/2013

·  Adaptive authentication: New Security Analytics Engine conditions, email alerts

·  Integration: New Password Wallet API, new OpenID Connect features, integration testing tools

Important Note: Upgrading an existing installation of Cloud Access Manager to this release does not require a new license key. However, new installs will require a new key. To obtain a new key, please refer to the Licensing Assistance page on Support Portal.

If your mission critical IT or global operations require around the clock support coverage or support across multiple time zones, you may want to consider upgrading to 24x7 Support. you also have the option of upgrading to Premier Support, which is designed for organizations with complex environments that require a more proactive and personalized approach to support. Visit our Support Offerings page for more information.   

Find out about our World Class Support Services

Join the user forum One Identity Cloud Access Manager

Visit the One Identity Cloud Access Manager 

Determine the current support phase of your product: Product Life Cycle 

Start or manage a service request