Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
Support Essentials
Awards and Testimonials
License Agreement
Support Guide

syslog-ng Store Box Product Notification

Return
Discontinued Support

Product Version Support

 

syslog-ng Store Box 5.1.0

 

This is an advisory notification on changes to current product version support status in line with our life cycle policy.

Support for syslog-ng Store Box 5.1.0 will enter into discontinued support on 24-Feb-2019. The option of an extended period of support for 5.1.0 is available under Continuing Support. To ensure your product is eligible for full support, we encourage you to upgrade to version 5.2.

Important Note on 5.2:

 

SNMP destinations and SQL sources have been removed in the 5.2 release.

Do not upgrade to SSB 5.2.0 if you are currently using and want to continue to use:

  • SNMP destinations
  • SQL sources

These functionalities have been removed from SSB starting with version 5.2.0.  

Staying on 5 LTS and its minor versions means that you will not have access to the HDFS destination functionality available in SSB starting with version 5.1.0, however, you will continue to get support for 3 years after the original publication date of 5 LTS (December 2017) and for 1 year after the next LTS release is published (whichever date is later). 

 

To determine the current support phase of your product and ensure eligibility for product support, refer to the table on the Product Life Cycle page. Definitions on stages of our life cycle support policy can also be found on the product life cycle page under our Software Product Support Lifecycle Policy.

To see what’s new or improved in the latest version, refer to the 5.2 Release Notification and Release Notes.

If you would like to upgrade with minimum disruption, please engage our One Identity Services team. 

Be sure to check out the syslog-ng Store Box Product Support page to find a wealth of useful information including product support status and availability, knowledge articles, video tutorials, tips and tricks, technical documentation, training and user forum.