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syslog-ng Store Box Product Notification

Product Release

New Release

syslog-ng Store Box 5.3.0


One Identity is excited to announce a new version of syslog-ng Store Box is now available.

Look what's new 5.3.0:

  • Operating system upgrade - In this release, we have upgraded the operating system underlying the SSB appliance. The upgrade brings you a more recent and thus, more secure version of the operating system, with longer support lifetime.
  • Single-file firmware - Starting with version 5.3, SSB can be updated using a single firmware file instead of having to upload the core and boot firmware separately. Maintenance releases of the 5.3 line will already use this mechanism, and will be released as an ISO file. Note that upgrading to SSB 5.3 still requires two separate firmware files.
  • OpenSSL upgrade - The OpenSSL package in SSB has been updated. As a result, the rc4 and 3des ciphers, the sslv3 protocol, and the sha-0 digest method became unsupported.

Resolved issues - See the Release Notes for a list of resolved issues and improvements.

Important Notes:

When rebooting an SSB node under high load, it may occur that the indexer processes do not stop before the node reboots. As a result, the log messages that were indexed at the time of their boot can be displayed incorrectly (not displayed in the search results, or misplaced on the timeline) when searching for these messages. If you experience such issues, contact our Support Team. Note that no log data is lost. 

1. Temporarily disable incoming log traffic: Basic Settings > System > Service control > Disable
2. Wait a few minutes for the indexers to finish processing the log messages
3. Reboot SSB
4. Enable incoming log traffic: Basic Settings > System > Service control > Enable

SNMP destinations and SQL sources have been removed in SSB version 5.2.0. Do not upgrade to SSB 5.3.0 if you are currently using and want to continue to use:
    * SNMP destinations
    * SQL sources
These functionalities have been removed from SSB starting with SSB 5 F2 (5.2.0) version.
Staying on 5 LTS and its minor versions means that you will not have access to the HDFS destination functionality 
available in SSB starting with version 5.1.0, However, you will continue to get support for 3 years after the original publication date of 5 LTS (December 2017) and for 1 year after the next LTS release is published (which ever date is later).

If you wish to carry on using SNMP destinations or SQL sources, contact

If you need assistance with upgrading syslog-ng Store Box or ensuring your solution is running optimally, please engage our One Identity Services team. If you need additional services, please visit our syslog-ng Store Box Services page. 

To determine the current support phase of your product, please refer to the syslog-ng Store Box Life Cycle table.

Be sure to check out the syslog-ng Store Box Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, life cycle tables, training, and a product User Forum.

You can manage your Product Notifications or view all Notifications & Alerts.