Product Version Support
One Identity Safeguard for Privileged Sessions 5.0.x, 5.9.x, 5.10.x, 5.11.x
This is an advisory notification on changes to current product version support status in line with our life cycle policy.
Support for One Identity Safeguard for Privileged Sessions 5.0.x, 5.9.x, 5.10.x and 5.11.x are now in limited support. Support for 5.9.x will enter into discontinued support on 28-Jul-2019. To ensure your product is eligible for full support, we encourage you to upgrade to version 6.0. The option of an extended period of support for 5.9.x is available under Continuing Support.
To determine the current support phase of your product and ensure eligibility for product support, refer to the table on the Product Life Cycle page. Definitions on stages of our life cycle support policy can also be found on the product life cycle page under our Software Product Support Lifecycle Policy.
If you would like to upgrade with minimum disruption, please engage our One Identity Services team.Be sure to check out the One Identity Safeguard for Privileged Sessions Product Support page to find a wealth of useful information including product support status and availability, knowledge articles, video tutorials, tips and tricks, technical documentation, training and user forum.