Thank you for your continued support of One Identity solutions. This is your official notice that all versions of One Identity Windows Phone and One Identity BlackBerry software tokens for Defender will reach end of support on September 30, 2020. After this date, technical support will no longer be available for this product.
While the support for Windows Phone, Windows10 Mobile and BlackBerry mobile operating systems is ending, you can swap your existing software token license to our new Universal Software Token license, which covers all major platform like Android, iOS, and Windows. To see your available options, please consult our Defender token page.
Your Account Manager is available to discuss any particular questions you have regarding the retirement the Windows Phone and BlackBerry Software Tokens. If you need assistance in locating your Account Manager, visit the Contact Us page.
We are committed to providing you with world class support and handling your ongoing product and service’s needs. Be sure to check out the Defender Product Support page to find solution articles, tips and tricks, tutorials, documentation, notifications, lifecycle tables, training, and a product user forum.