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TPAM Product Notification

Discontinued Support
Product Advisory

TPAM, Privileged Password Manager, Privileged Session Manager

This is a product advisory notification on changes to current product support status in line with our life cycle policy.  

Support for TPAM versions 2.5.923, 2.5.922 and 2.5.921 have transitioned to limited support as of August 10, 2020. TPAM versions 2.5.920 and earlier have already entered into limited support.  

The TPAM product will enter into Discontinued support on February 01, 2022 as previously communicated on End of Life notification One Identity Discontinued Product Support - TPAM, Password Manager, Privileged Session Manager.

Definitions on stages of our life cycle support policy can be found on the TPAM Product Life Cycle page under our Software Product Support Lifecycle Policy. 

As you are aware One Identity has released a much-improved next generation solution for managing privileged access. One Identity Safeguard. We built Safeguard based on listening to your challenges with TPAM and as a valued TPAM customer you are entitled to swap your current TPAM assets to Safeguard. Safeguard was architected to maximize security while being frictionless for users and transparent to operations. By moving to One Identity Safeguard you can get important new features including:

  • A session management solution that can be deployed in transparent mode requiring no changes to users' tools or workflows and includes real-time alerting and blocking.
  • A password management solution that empowers you to approve passwords requests from anywhere and includes a REST API so that you can integrate processes easily.
  • An Analytics solution that uses pattern-free analysis to detect unknown bad behaviors and reduces alert noise by categorizing alerts by risk and deviation levels. 

We have put together a process to make it easy for you learn about the features of Safeguard. It includes providing you with an assessment of your current environment and an extended pilot of Safeguard. Many TPAM customers have already made the transition to Safeguard and the feedback on the process and benefits of migration has been very positive. Depending on the size of your organization the process can take two or three weeks rather than months.

 If you would like to migrate to One Identity Safeguard with minimum disruption, please engage our One Identity Services team. 

Your One Identity account representative is available to discuss any specific questions you have regarding the retirement of TPAM and the move to One Identity Safeguard. If you need assistance in locating your account representative , please visit the Contact Us page.

Be sure to check out the TPAM Product Support page to find a wealth of useful information including product support status and availability, knowledge articles, video tutorials, tips and tricks, technical documentation, training and user forum.


Thank You,

One Identity

A Quest Software business